The power must be turned off while you’re working on the washing machine so you don’t risk getting electrocuted.
A kink in the hose could be the cause of the clog. If you see one, untwist it, turn the washing machine back on, and run a spin cycle to see if the water drains away.
At this stage, don’t worry about draining the excess water from the inside of the washing machine. If the cause of the clog is in the drain hose, you should be able to clear the hose, hook it back up, turn on the machine, and run a spin cycle.
The other end of the drain hose can remain in the washbasin or main drain where it usually empties the water.
If the water runs through the length of the hose easily, chances are that it is not the source of your clog. Sometimes socks or other small clothing items can get lodged in the hose.
Try running water through the hose one more time to fully rinse it of any lingering debris or lint.
If this solves your problem, that is great! If the machine still isn’t draining, the problem may lie with the drain pump or some piece of internal hardware.
If there were clothes or garments in the machine when it stopped working, remove them from the washer and squeeze out the excess water before setting them to the side in a laundry basket. You may need to tilt the washing machine onto its side while working on it in order to empty as much water as possible.
The pump is what powers the washing machine and indicates whether it should be recirculating water or draining water out of the drain hose. If the pump gets clogged or stuck, the machine won’t be able to drain away excess water. This panel will likely be on the front of a front-loading washer. [11] X Research source
Be careful that your fingers don’t get stuck or pinched in the impeller.
If this doesn’t resolve the issue and you’ve already checked the drain hose, there most likely is a mechanical problem that needs to be addressed.
