Note that you must be 21+ to deliver alcohol in the United States or of the legal local drinking age in other countries.
You won’t be able to take orders or make deliveries without a valid smartphone.
Motorcycles, scooters, and bicycles also qualify in certain markets. There is no list of these markets, but you can see what options are available in your area once you start signing up in the “Info on Your City” section.
DoorDash has commercial insurance that protects drivers when they are on active delivery, which means when they are in possession of the goods to be delivered. However, you must have personal insurance as well.
Note that this only applies to drivers who are going to be using a motorized vehicle.
If you have to stop filling out your profile in the middle of it for any reason, you can revisit it and finish at any time by clicking “Already started signing up?” and entering the email address you used originally.
If you want to check the status of your background check, there is information on how to do so for both residents of the USA and Canada on this page: https://help. doordash. com/dashers/s/article/How-can-I-check-the-status-of-my-Background-Check?language=en_US. You will receive an email once you have been cleared to proceed. If you are going to be making deliveries on a bicycle, you don’t need to get a driving record check done.
Activation kits replace an in-person orientation and contain all the required driver materials that you would receive at an orientation. In some markets, there are no in-person orientations available, in which case you will only see the option to request an activation kit in your profile. If you request an activation kit, you will receive a confirmation email with tracking information. DoorDash states that the kits typically arrive in 1-4 days. [9] X Research source
The Red Card is a credit card that you will use to pay for certain orders whenever the app prompts you to do so. If you have any difficulty activating your new Red Card, visit this help page for some troubleshooting tips: https://help. doordash. com/dashers/s/article/How-do-I-setup-and-use-the-Dasher-Red-Card?language=en_US.
You will have to take a picture of your photo ID in order to add a bank account, so make sure you allow the app access to your camera. You will need your checking account’s 9-digit routing number and 10- to 12-digit account number.
Note that you typically have to schedule the zones and times you want to work ahead of time. If there is extremely high-demand, you might be able to sign up for a current shift and start working right away.
Shifts are typically shown in blocks of 30-minute increments. You may be able to choose from different end times for a specific shift. For instance, if a shift starts at 5:30 and DoorDash needs drivers until 7:00, you might be able to choose to end driving at either 6:30 or 7:00. You can change what delivery zones show up on the scheduling screen by clicking the settings icon that looks like a little control board at the top right-hand side of the scheduling screen.
If it’s your first shift, you might want to choose an area you are familiar with and are comfortable driving in, even if it’s not one of the most high-demand areas.
The items on the checklist are all the things you need to successfully make deliveries, so make sure you actually have them all as you go through the check boxes. If you aren’t in the right geographic area for your shift, you will receive an error message when you click “Start Your Dash” and won’t be able to check-in yet.
If you don’t want to take a certain order, you can click “Decline” in the top right-hand corner of the order information screen.
If you have to pay for the order with your DoorDash Red Card, a prompt to do so will also appear on the screen when you’re at the restaurant.
The app will also let you know if there are multiples of certain items so you can count how many are there.
If you have any trouble getting to where the customer is located, you can hit “Contact Customer” in the top right-hand corner of the delivery screen to talk to them. The top of the screen will show the estimated delivery time for the customer. Do your best to get there on time, without driving unsafely, so the customer is satisfied and gives you a good rating. Don’t expect to necessarily receive any cash tips for orders when you make a delivery. Customers can choose to tip when they place their order and the tip is included in your guaranteed earnings for an order. However, it’s fine to receive a cash tip if a customer offers it.
