To reach Bezos this way, you’ll need your own account on Twitter. If you don’t have one already, you can easily make a Twitter account on the website or mobile app.
This method is better for more complex issues since it will connect you with a live representative.
Try using simple phrases to describe your problem, such as “I don’t have my package” or “problem with my order,” to get through the automated system more easily. You can also say “speak to a representative” several times to override the system.
